Team members can send and reply instant message in real time. It seamlessly connects people, cutting across territories. However, the advantages of having an instant messenger for business seem to far outweigh the cons of using such a team-building and sharing platform. While this being so, several ‘wet blankets’ feel instant messengers might encourage non-official and frivolous chatting among team members. Enterprises across the globe have been increasingly navigating towards a reliable and safe office messenger to conduct their daily communication among teams and groups. The global business messenger app market is estimated to be worth $1.9 billion by 2019. You might file your expense reports, respond to customer support inquiries, or check sales figures all from an office instant messaging client. In the future, much of office work is accomplished from inside the chat app. Legacy modes of communication such as telephone, mobile phones and text messaging are passé.
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