I looked on Acer's website, and actually, the latest graphics driver version they have available is 27.20.100.9126, which is the proper driver version for your machine, tested and validated by Acer.Solution 5: Check for Windows Update Before We Startīefore switching to the other advanced solutions in order to fix the unexpected crashing issues on Diablo 2, initially, you should always consider checking if your system has the minimum specifications expected to launch the game. We always recommend to install the graphics driver provided by the manufacturer of the computer, since that driver was customized by them to work with your specific platform. Keep in mind that the Intel® graphics drivers are generic, meaning they might or might not work with your specific platform. When it comes to games, we always advise first to check the system requirements of the game to make sure your system complies with them.īased on the details showing on the SSU report, we can confirm that the graphics driver currently installed on your computer is version 30.0.100.9805, which is the latest graphics driver version released by Intel®: Vens0012, Thank you very much for providing that information and the SU report. Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs": Which specific Windows* 10 version are you using?ĭoes the problem happen at home or in the work environment? If that is the case, by any chance do you remember the graphics driver version that was installed then?ĭoes the problem happen with other games? If so, please provide the name of those games.ĭid you make any recent hardware/software changes? Was the game Diablo II: Resurrected working fine before? In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:
Vens0012, Thank you for posting in the Intel® Communities Support.
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